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Payments

Last Update 16 dagen geleden

Payment Setup What are the Platform Fee and Processing Fee? Changing Currency

Payment Setup

Chris Ogle

Last Update 16 dagen geleden

Start.gg supports payment processing through various payment methods including credit and debit cards, Google and Apple Pay, PayPal, Buy Now Pay Later options, and multiple international and regional payment platforms. Organizers can also choose to collect payments at the door for in-person events.


These options can be enabled in the Payment Setup tab of the Registration Settings page.

Stripe

  • Stripe allows organizers to choose between over 20 different payment methods, all of which deposit funds directly to your Stripe account. The following payment methods are enabled by default, and more can be enabled via your Stripe Dashboard:

    • Credit and Debit card

    • Google Pay

    • Apple Pay (only visible to Safari users with an Apple Pay Wallet)

  • Some payment methods allow you to customize availability via the “...” menu on the Stripe Dashboard. This can include the minimum payment amount, currencies, and customer locations where that payment method is available.
  • Stripe’s processing fee is 2.9% plus $0.30 USD for most payment methods. Buy Now Pay Later options have higher processing fees at 6% plus $0.30 USD. Organizers can customize the processing fee applied to transactions to cover these fees.
  • Funds are deposited into your Stripe account immediately after a purchase is completed. Stripe will make rolling deposits into your bank account either daily, weekly, or monthly at your discretion. The very first deposit Stripe makes to your bank will take 7 days to post.

    Note: Stripe accounts from Brazil, India, and Thailand cannot be connected without start.gg’s assistance. Please connect a Stripe account from a different country or contact us for help at [email protected].


Configure available payment methods via your Stripe Dashboard:

PayPal

  • PayPal gives attendees the option to pay using PayPal checkout, Buy Now Pay Later, Venmo, and Debit or Credit Card input.

    • For all of these payments, funds are deposited into your PayPal account immediately after a purchase is completed.

  • A PayPal business account is required to accept payments. However, a legal business is not required to make a PayPal business account. You can make a business account as an individual.

  • The processing fee PayPal takes depends on the payment type used. You can adjust the processing fee Start.gg allocates in the Fees section.

    • Normal PayPal and Venmo transactions take 3.49% plus $0.49 USD per transaction.

    • PayPal Pay Later takes 4.99% plus $0.49 USD per transaction. Pay Later can be toggled as an option on the Start.gg Payment Setup page.

    • Debit or Credit Card input takes 2.99% plus $0.49 USD per transaction.

On-Site

  • On-Site Payments allow attendees to pre-register online, then pay later at the door for in-person events.

  • Attendees will be marked as Unpaid. If an attendee registers this way, they will not be able to pay off their balance online.

  • Once you collect payment for an attendee, you can simply mark the attendee as paid on the Attendees page.

  • Start.gg's Platform Fee or Processing Fees do not apply to on-site payments.