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Features that require help from customer support
Features that require help from customer support

When do I have to contact support for help?

Alex Elmer Wallace avatar
Written by Alex Elmer Wallace
Updated over a week ago

Some features are currently in beta or are only available as back-end tools. In order to access these features, you'll need to reach out to our customer support team.

You can contact the team using the blue chat bubble in the bottom-right corner of your screen, or by sending us an e-mail at

These features include:

  • Merge two accounts that you own

  • Change the date of birth on an account

  • Change the ruleset for an event to a different available ruleset

  • Add a game to our database

  • Creating an automatic amateur bracket or any other advanced progressions (split phase brackets, waterfall format, etc.)

  • Editing a ranking

  • Managing a league (adding/deleting events, editing standings, etc.)

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