Head-to-Head Reporting
Clicking edit on a match will bring up the reporting modal. Quick Report will let you report Win, Loss, or DQ. It will also let you report the match score (3-0, 2-1, etc.).
Here are your options when you open the Reporting Modal:
Clicking Start Match will start a timer on the match and mark it in progress. It also adds "Report game data" which allows for more detailed reporting. These details are not required, and you can always just report using the quick report as shown above. Game data is only available for specific games. If your game does not have detailed match reporting please let us know by contacting us!
The reporting modal allows you to assign matches to a station or stream. Clicking Any Station brings up a modal that lets you pick the station. Each station rows shows the number of unplayed matches at that station. Check this article for more information on stations.
If you assign a set to a stream it will add that match to the Stream Queue. See our guide on streams for more information.
Unless the match in question is assigned to a stream where player reporting is blocked, entrants in head to head online tournaments are able to report their own scores. If there is a dispute, entrants can call for a moderator.
Resetting Reporting Results
Did your event start too early or someone made a mistake with your scores on multiple sets? Not to worry! On our platform, there are two ways of resetting bracket results to their previous form (before sets were scored): Phase Reset -or- Bracket Page Reset.
Phase Reset
You can reset your phase by going towards the Bracket Setup page, clicking the "circular arrow" icon on the phase you want to reset, waiting for the popup window, and clicking Restart Phase. Doing this will make it so that all your pools (brackets) within that phase are reset!
If you aren't looking to reset your entire phase (all your pools) but rather a singular pool (bracket), then you will want to do a Bracket Reset (read below).
Bracket Reset
You can reset your bracket (singular pool) by going towards your Brackets page, making sure you have the correct bracket selected on the bracket dropdown section (top left of the page), and clicking Reset Bracket.
Warning: Once you do either of these options, remember that results cannot be recovered/reversed, changes are final, and your seeding will be reset to what it was before your event/phase started!
Protip:
You can export the results of a phase on the bracket setup page! Just click the download button above the phase you want to export. This will create a spreadsheet with your results and match data.
